Shipping FAQ

Orders are usually shipped within 2 business days of being placed, but sometimes longer if there is an issue or a high volume of sales. Feel free to contact us at Support@remedy.uk.com to check on the status of your order. 

We ship all orders in the same order they entered our system. 

If you ordered a pre-order only item, your order will be shipped to arrive as close to the street release date listed in the product description. We cannot guarantee the arrival date of your pre-order item, but always aim to have it arrive as close to the street release date as possible.

Any orders including a pre order item will be held until the product lands and will not be split shipped.

Countries we ship to:

United Kingdom, Jersey, Guernsey, Isle Of Man, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Iraq, Israel, Jordan, Kuwait, Kyrgyzstan, Laos, Lebanon, Maldives, Mongolia, Singapore, El Salvador, Grenada, Guatemala, Haiti, Honduras, Solomon Islands, Djibouti, Kazakhstan, Moldova, British Virgin Islands, Myanmar (Burma), Nepal, Oman, Pakistan, Philippines, Qatar, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Faroe Islands, Greenland, Guadeloupe, Mayotte, Réunion, Côte d’Ivoire, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Costa Rica, Dominica, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, Brazil, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, Niue, Papua New Guinea, Samoa, Tonga, Tuvalu, Vanuatu, South Africa (8 of 9 provinces), Norway, Australia, Canada & New Zealand.

If your country does not appear in the list above, we unfortunately do not ship to your location.